Contact Us

LADOT Transit Customer Service Center
201 North Los Angeles St. #16
Los Angeles, CA, 90012
(213, 310, 323 or 818) 808-2273

Hours:
Monday - Friday
10:00 AM - 2 PM for Walk-Ins. Proof of vaccination required to enter.
6:30 AM - 7 PM for Phone Assistance
Saturday-Sunday
9 AM - 6 PM for Phone Assistance

If you need further assistance, please call one of the following numbers:

LADOT Transit Contact Phone Numbers
Contact Phone Number

DASH, Commuter Express, Union Station/Bunker Hill Shuttle, Observatory
Monday-Friday: 6:30 AM - 7 PM
Saturday and Sunday: 9:00 AM - 6 PM

(213, 310, 323 or 818)
808-2273

Routing Assistance and Connecting Transit Services

511

Hearing Impaired

711

Cityride

(213, 310, 323 or 818)
808-RIDE (7433)

Comments/Complaints

(213, 310, 323 or 818) 808-2273

LAnow

(818) 493-6211
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LADOT Transit Lost and Found Phone Numbers
Contact Phone Number
Commuter Express

Routes 142, 431, 437,438, 448, 534

(310) 638-0556 ext. 1

Routes 409, 419, 422, 423, 549, 573, 574

(818) 898-7200 ext. 0

DASH

Beachwood Canyon
Crenshaw
Fairfax
Highland Park/Eagle Rock
Hollywood
Hollywood/Wilshire (Larchmont Shuttle)
King-East
Leimert/Slauson
Lincoln Heights/Chinatown
Midtown
Observatory/Los Feliz
Wilshire Center/Koreatown

(213) 746-4066 ext. 1

Downtown Los Angeles

(213) 260-2262 ext. 1

Northridge
Panorama City/Van Nuys
Van Nuys/Studio City

(818) 898-7200 ext. 0

Boyle Heights/East LA
El Sereno/City Terrace
Pico Union/Echo Park
Cityride Via Marisol
Cityride Park La Brea

(213) 746-4066 ext. 1

Chesterfield Square
Pueblo del Rio
San Pedro
Southeast
Vermont/Main
Watts
Wilmington

(310) 638-0556 ext. 1

Other Routes

Union Station/Bunker Hill Shuttle

(310) 638-0556 ext. 1

Comments/Complaints

(213, 310, 323 or 818) 808-2273
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LADOT does not hire bus drivers. LADOT contracts its bus operations to private service providers. If you are interested in working as a bus driver or mechanic, please contact one of our contractors directly via the links below.

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LADOT is making advertising space on the interior of its buses available at a nominal charge to Neighborhood Councils to promote events and activities under a program called "LADOT's Community Calendar." Request ad space now.

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Use the links below to send us your thoughts on our services:

You can also reach us at our Customer Service line at (213, 310, 323 or 818) 808-2273.

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PLEASE NOTE: LADOT Transit appreciates receiving your input. However, if you are submitting a complaint, commendation or suggestion, please use our Commendations, Complaints and Suggestions system. This allows LADOT Customer Service to address your concerns in a much more timely manner. Thank you.

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